You may use either of the following two methods to submit a report:
After you complete your report you will be assigned a unique code called a "report key". Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
Pacific Power Group/MSHS takes great pride in how we treat our employees as well as how we conduct business with our customers. Our credibility is based on how we approach our work, our attitude about our work, our outward appearance and our overall work environment. Our Professional Code of Conduct contains general guidelines for conducting business with our highest standards of ethics.
We are committed to an environment where open, honest communication is the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.
In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. This service allows you to speak to someone outside the organization. Your complaints or concerns will be handled by the appropriate personnel. You are encouraged to submit reports relating to violations stated in our Professional Code of Conduct as well as asking for guidance related to policies and procedures. You may also provide positive suggestions and stories.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.
See the EthicsPoint FAQs for more information.